privacy

Privacy

(This Privacy Policy is applicable to Classic Car Club The Hub. For the Privacy Policy relating to Classic Car Club Private Members please refer to the link on the Private Members part of the website).

Your privacy is paramount to us and we want you to enjoy the experience of the Classic Car Club.

You will be required to be a Subscriber to use certain features on this site and to receive emails from us – these are known as the Services we provide.

When we ask you for personal information it is only to help make the service as bespoke as possible for you. It’s up to you whether you choose to provide such information.

IP Addresses and Cookies
Like most sites we may collect information about your computer like your IP address, your operating system and browser type. This is for system administration and is limited to users’ browsing actions and statistical data. It does not identify an individual. And for these same reasons we may use a cookie file, stored on your computer’s hard drive, to obtain information about your general internet usage. Cookies help companies improve the personalised service offered by identifying who you are, estimating audience size and patterns, tracking preferences to improve personalised service and control how often visitors see similar ads. You can refuse to accept cookies by changing the settings on your internet browser. You can also delete cookies that have been installed on your hard drive. Unless you change these settings our system will issue cookies when you log on.

Where is your information stored?
Your information is secured in an industry standard secured environment. However, due to the nature of the internet, we cannot guarantee the protection of your personal information and we cannot be responsible for any outcomes resulting from a breach of security when the Services are used.

How do we use your Information?
We use the information you provide to monitor and improve the Services. To assist and administer the Services providing you with emails, password reminders or notification of any site maintenance. To process and deal with complaints and enquiries and understand customer trends and patterns.

When will you be contacted?
We will contact you if you have opted for regular emails from us or if you have made any contributions to the Service. To let you know about competitions you have entered and to invite you to participate in surveys about related topics or our Services – this is always voluntary. We will only contact you using the email address you provide. From time to time we will send you information about services, products and special offers from us or third parties that we think you would be interested in. These emails will only ever come from us even if they refer to a third party. You can opt out of our emails at any time using the unsubscribe link on the emails we send you or by contacting us at thehub@classiccarclub.co.uk with ‘Unsubscribe’ in the subject line. Please note though, that when you unsubscribe from a Classic Car Club Service e.g. The Hub, you may still be subscribed to other Classic Car Club Services you have subscribed to e.g. Private Members. These other Services need to be unsubscribed from independently.

Will We Share Your Personal Information?
We promise that the personal information you give us will not be shared with other companies for marketing purposes unless you’ve said that this is ok. We will make this information clear through a tick box on an offer or competition and the third party will be clearly marked next to the tick box. No box ticked = no data shared.

How do we keep our records up-to-date?
We need your help to keep our information about you up-to-date. So please update your personal information whenever necessary by clicking on the ‘Update subscription preferences’ at the bottom of our emails. If you have any questions about your information please contact us at the email address below.

What are your rights?
You have every right to request a copy of the information we hold about you and have any inaccuracies corrected. Please write to Privacy Policy Dept. Classic Car Club, 138 Pitfield Street, LONDON N1 6JR. You maybe be required to produce photographic proof of identity and an administration fee may also be charged.

Can we update this Privacy Policy?
Yes, from time to time we may update this Privacy Policy. All the changes will be published here again. We recommend you visit this page from time to time to be sure you are up-to-date with any current terms of the Privacy Policy.

Remember it’s your responsibility to keep your Services password confidential. We accept no responsibility for any activity that occurs on your account whether you authorised it or not. Just let us know if there seems to be odd activity on your account.

This Privacy Policy was last updated on July 03, 2015.

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